Informativa sui rimborsi
Return and Refund Policy
At Ayurveda Love, we are dedicated to providing you with the best Ayurvedic herbal products. However, we understand that there may be instances where you need to return a purchase. We've designed our return policy to be simple, fair, and customer-friendly.
1. Returns Accepted for 30 Days
We accept returns within 30 days from the date of your purchase. If 30 days have passed since your purchase, we, unfortunately, cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Shipping Expenses
We aim to make the return process straightforward for you. Please note that return shipping costs are not covered by us and must be arranged and paid for by the customer. You may use any courier service of your choice to return the item.
3. No Restocking Fee
We value your trust and business. To ensure transparency and fairness, we do not charge any restocking fees on returns. You can return your product without incurring any additional costs beyond the return shipping.
4. No Final Sale Items
Please note that this return policy does not apply to "final sale" items. "Final sale" items are non-returnable and non-refundable unless they arrive damaged or defective.
Initiating a Return
To initiate a return, please contact our customer support team writing support@ayurvedalove.com with your order details. Our team will guide you through the return process and provide you with the necessary information for a seamless return.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
Questions and Concerns
If you have any questions or concerns about our return policy, please use the link https://ayurvedalove.eu/pages/contact. Our dedicated customer support team is here to assist you and ensure your satisfaction.
Thank you for choosing Ayurveda Love for your Ayurvedic herbal products. Your well-being is our priority